Belize City Council Signs Deal for New Municipal Services App

The Belize City Council has taken another step toward expanding digital services for residents with the signing of a development agreement for a new mobile platform designed to connect citizens directly with City Hall.  The agreement, signed today between the Belize City Council and DigiWallet, will see the creation of the Belize City App, an initiative that officials say fulfills a commitment made in the Council’s 2024–2027 municipal manifesto.  According to the Council, the mobile application will allow residents to manage several municipal services directly from their smartphones. Through the app, users will be able to view their trade license and property tax statements, make secure online payments, submit applications for services such as trade licenses, liquor licenses, and employment opportunities, and receive real-time notifications from City Hall.  City officials say the platform is intended to modernize how residents interact with municipal services while improving efficiency and accessibility.  Recently, in an interview with Love News, Deputy Mayor Eluide Miller noted that the development of the application represents an important step toward building a smarter and more connected Belize City.

Elluide Miller, Deputy Mayor, Belize City Council: “We have some exciting initiatives, such as the Belize City application that we’re working on. We are hoping to launch a Belize City app later this year that will allow for residents at home and abroad to access all the services, or access all the business that they do with the city through this application, right? And this is true over eGovernance manifesto. So through this application, residents at home and abroad would be able to log in to their account and access their property tax statements or their trade license statements, they would be able to process the renewal of their driver’s license, for instance, right? Absolutely any business that they do with the city they would be able to do it through this application. And so we’re very much excited about that project. As you know, we have about 30 to 40 streets, I would say, that we plan on completely rehabilitating this year. Mercy Lane was just completed just a few days ago. We continue to work on Iguana Street, right? We recently did the first quote on Curacao Street. The continued cementing of Antelope is now underway. And again, that’s just about a small picture in terms of infrastructure, of our infrastructure plans for the city over the course of the next year. But of course, as I shared earlier, it’s really on delivering on those things as the residents of the city back in 2024.”

The Belize City App is expected to streamline several administrative processes and make it easier for residents to access services without needing to visit City Hall in person.  Council representatives say the project forms part of a broader effort to improve digital governance and enhance service delivery for residents across Belize City./